Before work begins
Eligibility is assessed after administrative and third-party costs.
ELPASH / LEGAL
Refund policy
Refund terms for custom software and design are defined in the project agreement.
After work begins
Approved stages and completed work are non-refundable unless agreed otherwise.
Non-conformity
Work outside acceptance criteria follows the remediation process in the agreement.
Request
Email info@elpash.com with project and payment details.
✓ Last updated: 19 September 2026. Specific project agreement terms take precedence.